Returns and Refunds

Returns and Refunds

RETURNS 

Do you need to return anything?  Simply fill in this Returns Slip and send your items to:-

Unit 1 Farrington Court

Farrington Road Industrial Estate

Burnley

Lancashire

BB11 5SS

 

Any returned items must be sent within 14 days of receipt

 

If you have received an item that is damaged or not as described please contact our Customer Service team on 01282 855260 for advice.

* Please note bespoke sizes and special items are not returnable

* Unfortunately any Underwear/First layer items are not returnable if opened for Hygiene reasons.

 

EXCHANGES

If you need to exchange your garment for a different size, we are happy to exchange for you.  Please follow the returns process above and advise on your returns slip of your required new size.

Something to return? Simply fill in the form and send it back to us with the item/s in their original condition with tags intact, within 14 days of receiving your delivery, we would also suggest sending recorded delivery.

 

Once we have received the goods back we will refund any amount due to you within 14 days of the day we receive the goods back.